We accept USDT (TRC20/ERC20), Bitcoin, Ethereum, Razorpay UPI (India), GCash (Philippines), OVO & DANA (Indonesia). More methods are added regularly.

Crypto deposits are credited after 1 network confirmation (usually under 2 minutes for USDT TRC20). UPI is instant. GCash/OVO usually within 30 seconds.

Crypto withdrawals are processed within 15 minutes once approved. Fiat withdrawals (UPI/GCash) take 1-24 hours depending on your bank.

Minimum deposit is $10 equivalent. Minimum withdrawal is $20 equivalent.

Pro Matka charges no withdrawal fees. You only pay the blockchain network fee for crypto withdrawals, which we display before you confirm.

Yes. All our proprietary games (Crash, Mines, Dice, Roulette, Baccarat, etc.) use HMAC-SHA256 provably fair RNG. Every result can be independently verified using the server seed, client seed, and nonce shown after each round.

After each game round, we reveal the server seed. Use the /verify endpoint on our games API — or use any online HMAC-SHA256 tool — to confirm the result was determined before the round started.

Our proprietary games run at 3% house edge. This is lower than most licensed online casinos (typically 4-10%). RTP (Return to Player) is 97%.

Some games offer a demo/fun mode. Create a free account to access demo credits.

Maximum single-round win is $500,000. Wins above $50,000 may require enhanced verification.

Go to Account → Verification. Upload a government-issued photo ID and a selfie. Verification typically completes within 2 hours. KYC is required for withdrawals above $2,000.

Click "Forgot Password" on the login page. We will send a reset link to your registered email address.

Yes. We use AES-256 encryption for all stored data. Passwords are hashed with bcrypt. We never store raw card data. We are GDPR compliant.

Email support@promatka.com with the subject "Account Closure". We will process your request within 24 hours and pay out any remaining balance.

100% match on your first deposit up to $500. Minimum deposit $20. 25x wagering requirement on slots/crash. Bonus valid for 30 days.

All real-money bets on our proprietary games count at 100%. Third-party slots count at 50%. Live casino and sports bets do not count.

No. Bonus funds must meet the wagering requirement before withdrawal. Winnings from bonus funds can be withdrawn at any time once the requirement is met.

Go to Account → Responsible Gambling. You can set daily, weekly, or monthly deposit limits. Reductions take effect immediately. Increases take 24 hours to apply.

Go to Account → Responsible Gambling → Self-Exclusion. Choose a period from 1 week to 5 years. Self-exclusion is irreversible for the chosen period.

Please use our self-exclusion tool immediately and contact GamCare (0808 802 0133) or Gamblers Anonymous. We take problem gambling seriously and will support you in getting help.